Refund and Cancellation Policy
Last updated 12 November 2026
This page covers original paintings, live online classes and the 2027 desk calendar.
If you cancel a class
- 48 hours or more before the class: full refund.
- Less than 48 hours before the class: no refund.
To cancel, email mohanraj.k@gmail.com or message me on WhatsApp with your name and the class.
If I cancel or reschedule a class
If I have to cancel or move a class, you can choose a full refund or a seat on the new date.
Passes for more than one class
For a pass covering several classes, the 48-hour rule applies to each class separately. You'll be refunded the share of the pass price for any class you cancel in time.
2027 desk calendar
- Arrived damaged or misprinted: send a photo within 48 hours of delivery and I'll send a replacement at no cost.
- Changed your mind: each calendar is printed to order, so I can't take returns. You can cancel for a full refund until your order goes to print.
- Not delivered: if the calendar is lost on the way, I'll send another or refund you in full.
To report a problem or cancel an order, email mohanraj.k@gmail.com or message me on WhatsApp with your name and the email address you ordered with.
Original paintings
- Arrived damaged: email photos of the painting and the packaging within 48 hours of delivery. Each painting is one of a kind, so I can't replace it: return it and I'll refund you in full, including return postage.
- Cancel before dispatch: full refund.
- Changed your mind after delivery: I don't take returns for a change of mind, so please ask me any questions before you buy.
- Two buyers at once: if your payment arrives after the painting has already been sold, I refund you in full within 3 working days.
- Lost in transit: full refund.
How refunds are paid
Refunds go back to your original payment method through Razorpay. I start them within 3 working days of your request. Your bank may then take 5–7 working days to show the amount.
Free classes
Free classes have no fee, so there's nothing to refund. If you can't come, please let me know so someone else can have your seat.